Cannot Get Connection to Work, Please Help!

askah1 · ‎05-22-2009

I just signed up and got the 7500 wireless gateway, set up all the wiring as illustrated (double checked 4 times to be sure). I have the E4 line going into my computer's jack and its supposed to provide wireless service anyway. My computer says it recognizes having connectivity, but when I run the Verizon setup CD, it keeps saying it can't connect during the test. I can't get anywhere on the web with any browser, but I can't see what is wrong.

Before anyone asks, my activation date was last Tuesday. I could really use some help!

dslr595148 · ‎09-24-2008

Since some how and way, you can access the net - with the computer that you are posting from.

#1 Go to

https://www22.verizon.com/foryourhome/eRepairNet/DSLRepairANR/common/DSL_Repair.aspx

And check the order status.

#2 Also see as need https://www22.verizon.com/foryourhome/eRepairNet/DSLRepairANR/Common/SupportDetails.aspx?case=c18247

^^

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Cannot Get Connection to Work, Please Help!

Cannot Get Connection to Work, Please Help!

Re: Cannot Get Connection to Work, Please Help!

The following videos were produced by users like you!

{{slide.title}}

Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.