$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
It generally is from a database screw-up, in which case you simply need to have the sales rep put in a ticket into engineering to look into the issue. Other times, it means Verizon is out of capacity in your area to hook up more lines.