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I'm having major issues. I'm in California and as of 6:20pm August 2nd, 2009. My connection has been disconnecting every minute. I restarted my computer and turned my modem off. When I'm browsing through the Internet it disconnects me, and when I try to browse through websites it says "Waiting for website" its getting really annoying. Is there disconnecting issues to anyone in California, especially Southern California?
Keep in mind I've never had this sort of problem before. Is like Verizon doing some kind of work on their DSL lines?
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That's the first screen, unless you're meaning something more advance. I did do a firmware update last night when I still had the issues but I was still getting disconnected from the Internet.
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and post that info...
^^
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Just when I thought it was ok it started doing it again, every minute it cut out for me. Here is what you told me to post.
Transceiver Statistics
Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Interleaved
Transceiver Information
Downstream Path
Upstream Path
DSL Speed (Kbits/Sec) 1792 / 448
Margin (dB) 13.5 / 17.0
Line Attenuation (dB) 45.0 / 30.0
Transmit Power (dBm) 16.5 / 11.9
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Margin (dB) - Signal to noise margin. 6 is pretty bad possibly unusable at times, 20 is very good. You normally want 12dB or better IIRC from back in my DSL days. The higher the number, the better to a point.
Line Attenuation - Measure the amount the signal has degraded. Below 20dB is excellent, above 50 is poor, fill in the dots for anything in between.
Transmit Power - The higher the number, the more power is required to transmit. This number will vary based on the other numbers.
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I wonder if this helps you any..
http://www22.verizon.com/ResidentialHelp/HighSpeed/Troubleshooting/Connection+Issues/QuestionsOne/88005.htm
If not using any Wireless device(s), ignore the first 4 tips listed there.
^^