Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

DSL Internet shuts off

Reply
equinones18777
Contributor
Contributor
Posts: 4
Registered: ‎05-14-2018

DSL Internet shuts off

Message 1 of 2
(842 Views)

I've been having the same problem for over a year! Calling support is no help, they either don't see an issue or they send me a new router which does nothing. I pay $80 per month for a service that I can't even use more than half of the time. I feel like I'm being robbed. I'm looking into switching to the local ISP for my area even though they're more expensive because I'm so frustrated. Same exact issue, internet light goes out on router while all other lights stay lit up. Rebooting the router doesn't even help anymore at this point, I have to just sit and wait until it starts working again. They really need to do something.

1 REPLY 1
GaryDM
Moderator Moderator
Moderator
Posts: 2,318
Registered: ‎07-06-2016

Re: DSL Internet shuts off

Message 2 of 2
(830 Views)
Hi equinones18777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title