DSL speed problem
John47
Newbie

Recently upgraded to 3.0 mbps. 

Had good service for a month or two.

Now, about 3-5 pm every evening the spped gets sporatic.

I average maybe 1.0 mbps, although it sometimes stalls to nothing.

Later in the evening, 10 PM or so the speed goes back up to normal.

I think Verizon overbooked the traffic on the line as this seems to occur at times of the day when you would expect higher usage.

Verizon sent a tech out who checked everything out, but of course he was there early when the problem wasn't there.

I mentioned that  I thought it was due to heavy traffic and he said this was impossible with DSL.

I don't know much about this technology but I think he was either **bleep**ing me, or not very knowledgeable or both.

Anyone else had this problem?   

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Re: DSL speed problem
dslr595148
Community Leader
Community Leader
Perhaps...

#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?
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