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DSL speed problem

Posts: 1
Registered: ‎05-16-2009

DSL speed problem

Message 1 of 2

Recently upgraded to 3.0 mbps. 


Had good service for a month or two.


Now, about 3-5 pm every evening the spped gets sporatic.


I average maybe 1.0 mbps, although it sometimes stalls to nothing.


Later in the evening, 10 PM or so the speed goes back up to normal.


I think Verizon overbooked the traffic on the line as this seems to occur at times of the day when you would expect higher usage.


Verizon sent a tech out who checked everything out, but of course he was there early when the problem wasn't there.


I mentioned that  I thought it was due to heavy traffic and he said this was impossible with DSL.


I don't know much about this technology but I think he was either **bleep**ing me, or not very knowledgeable or both.



Anyone else had this problem?   

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,143
Registered: ‎09-24-2008

Re: DSL speed problem

Message 2 of 2

#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?

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