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DSL speed problem

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John47
Contributor
Contributor
Posts: 1
Registered: ‎05-16-2009

DSL speed problem

Message 1 of 2
(4,092 Views)

Recently upgraded to 3.0 mbps. 

 

Had good service for a month or two.

 

Now, about 3-5 pm every evening the spped gets sporatic.

 

I average maybe 1.0 mbps, although it sometimes stalls to nothing.

 

Later in the evening, 10 PM or so the speed goes back up to normal.

 

I think Verizon overbooked the traffic on the line as this seems to occur at times of the day when you would expect higher usage.

 

Verizon sent a tech out who checked everything out, but of course he was there early when the problem wasn't there.

 

I mentioned that  I thought it was due to heavy traffic and he said this was impossible with DSL.

 

I don't know much about this technology but I think he was either **bleep**ing me, or not very knowledgeable or both.

 

 

Anyone else had this problem?   

1 REPLY 1
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,143
Registered: ‎09-24-2008

Re: DSL speed problem

Message 2 of 2
(4,049 Views)
Perhaps...

#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?

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