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Error log on DSL modem.

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fred4418
Contributor
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Posts: 2
Registered: ‎02-04-2014

Error log on DSL modem.

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Would someone please tell me what these errors mean that are in my log on the modem/router that Verizon supplied me, and how to correct the problems. Especially the Failed retrieving new version, it appears that it is trying to download maybe a updated software version for the router??

 

Feb 4 12:13:00 2014OtherWarningUnable to change DSCP of icmp socket to value 0 for ping Socket operation on non-socket
Feb 4 12:13:00 2014BridgeWarningCannot find cache entry for mac 00:00:00:00:00:00 ret=-1
Feb 4 12:11:01 2014OtherWarningUnable to change DSCP of icmp socket to value 0 for ping Socket operation on non-socket
Feb 3 22:18:17 2014Remote UpdateErrorFailed retrieving new version
Feb 2 22:18:17 2014Remote UpdateErrorFailed retrieving new version
Feb 1 22:18:15 2014Remote UpdateErrorFailed retrieving new version
Feb 1 14:17:35 2014Main TaskWarningnum of page-ins done by cramfs (86) exceeds threshold(80)
Feb 1 14:05:39 2014DNSWarningPacket too short: 12 octets
 [repeated 2 times, last time on Feb 1 14:05:44 2014]
Jan 31 22:18:12 2014Remote UpdateErrorFailed retrieving new version
Jan 31 06:02:46 2014DNSWarningToo many forwarded messages
 [repeated 7 times, last time on Jan 31 06:02:54 2014]
Jan 30 22:18:12 2014Remote UpdateErrorFailed retrieving new version
    
Jan 29 22:18:10 2014Remote UpdateErrorFailed retrieving new version
Jan 29 22:18:08 2014OtherWarningUnable to change DSCP of icmp socket to value 0 for ping Socket operation on non-socket
    
    
3 REPLIES 3
Smith6612
Platinum Contributor III Platinum Contributor III
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Posts: 7,664
Registered: ‎12-15-2010

Re: Error log on DSL modem.

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You are currect.  This is likely due to the fact that the modem isn't finding updated firmware.

 

What modem are you currently using, and what version of the firmware is installed?

fred4418
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Posts: 2
Registered: ‎02-04-2014

Re: Error log on DSL modem.

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I just switched back over to Verizon a few weeks ago, whatever modem/router it is that they sent me. Here is the information from the System Information screen.

 

 

Gateway ID: {edited for privacy}
Software Version:
5.4.12.1.44.2.1 Upgrade
Release Date: Nov 14 2013
Platform: D-Link DSL-2750B Board
Tag: Ntag-5_4_12_1_44_2_1
Compilation Flags: LIC=/home/bat/bat/dlink_bcm96328_5_4_12_1/20131114_1249/conf/jpkg_bcm9636x_dlink.lic DIST=DLINK_DSL2750B CONFIG_RG_PROD_IMG=y
System Up Time: 5 days, 15 hours
Load Average (1 / 5 / 15 mins.): 0.18 / 0.05 / 0.01
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,664
Registered: ‎12-15-2010

Re: Error log on DSL modem.

Message 4 of 4
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Okay, so a D-Link.

 

For now, those error messages should be safely ignored, as it looks like the firmware on your gateway is fairly recent. When a new one is available the unit should detect and automatically install the software, or Verizon will remotely install it via CWMP.

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