Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Internet speed

SOLVED
Reply
goingtoCox
Contributor
Contributor
Posts: 1
Registered: ‎07-22-2019

Internet speed

Message 1 of 4
(2,546 Views)

We performed the Verizon internet down load speed test which indicated it was 1 MBPS !?

Our TV also indicates an    internet download speed at 1 MBPS!

 

It has been verified that 1MBPS is not Hightspeed for which i am paying for. 

 

Plus adjust it 

1 ACCEPTED SOLUTION

Accepted Solutions
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,611
Registered: ‎12-15-2010

Re: Internet speed

Message 4 of 4
(2,318 Views)

Actually, years ago when Verizon and other providers offered ESPN360 for free to all customers, you could stream ESPN (at 480p) on a 768kbps DSL Connection, and it didn't look bad at all for the time. There were even modes which would let you stream up to 6 feeds at once if you had a connection that could hit 2Mbps.  At 7Mbps you can play 1080p and some 1440p content (compression dependent of course).

 

OP should confirm whether they pay for "High Speed Internet" or "High Speed Internet Enhanced." "High Speed Internet" runs up to 1Mbps. "High Speed Internet Enhanced" can be anything from 1.1Mbps up to 15Mbps. None of those tiers are considered "Broadband" which is 25Mbps/3Mbps per the FCC, but it is still "High Speed" in the sense that it is low latency and provides more bandwidth than other legacy copper bandwidth services.

View solution in original post

3 REPLIES 3
Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,972
Registered: ‎06-24-2018

Re: Internet speed

Message 2 of 4
(2,457 Views)

What is the speed you are paying for? Is your internet FiOS or DSL? This is a peer to peer forum. You will need to call 1800Verizon if you have any internet issues. 

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,322
Registered: ‎10-18-2016

Re: Internet speed

Message 3 of 4
(2,437 Views)

I would call 1-800-VERIZON and have them provision you for your correct speeds.

i am not aware that DSL was able to play TV. I don’t think it would be fast or stable enough to do so.

 

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,611
Registered: ‎12-15-2010

Re: Internet speed

Message 4 of 4
(2,319 Views)

Actually, years ago when Verizon and other providers offered ESPN360 for free to all customers, you could stream ESPN (at 480p) on a 768kbps DSL Connection, and it didn't look bad at all for the time. There were even modes which would let you stream up to 6 feeds at once if you had a connection that could hit 2Mbps.  At 7Mbps you can play 1080p and some 1440p content (compression dependent of course).

 

OP should confirm whether they pay for "High Speed Internet" or "High Speed Internet Enhanced." "High Speed Internet" runs up to 1Mbps. "High Speed Internet Enhanced" can be anything from 1.1Mbps up to 15Mbps. None of those tiers are considered "Broadband" which is 25Mbps/3Mbps per the FCC, but it is still "High Speed" in the sense that it is low latency and provides more bandwidth than other legacy copper bandwidth services.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title