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Adding a 2nd Residential Phone Line

Nickel Contributor
Nickel Contributor
Posts: 30
Registered: ‎01-05-2011

Adding a 2nd Residential Phone Line

Message 1 of 2

Last night I ordered a 2nd phone line from Verizon for my kids.


I nevered received a confirmation email but checked my order and it says it was processed already.


So now that a bought a new telephone number to use, what's next?


How do I go about getting a phone to work with that new telephone number/line?


Furthermore, if my order status says "COMPLETED" then why do I still have these questions with no email or directions telling me what to do next?


Thanks for any help. 

Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Adding a 2nd Residential Phone Line

Message 2 of 2

I would call your local verizon office and see what they say.  Someone will need to visit your home to install the second line.  If you don't know the local office you could always call FIOS at 888-553-1555




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