Caller ID no longer working on all TVS
BigCats1
Enthusiast - Level 3

FIOS .. Caller ID  no longer showing on all  TVs?? .. I rebooted router, set box & did troubleshooting several times. Get message "Caller ID issue not resolved" & gives unit address for box.

0 Likes
1 Solution

Correct answers
Re: Caller ID not displaying on TV
BigCats1
Enthusiast - Level 3

Just tsted mine & it is working finally!!

View solution in original post

Re: Caller ID no longer working on all TVS
ACHBrooklyn
Newbie

Having the same issue all day

0 Likes
Re: Caller ID no longer working on all TVS
Pony41
Enthusiast - Level 2

We also have encountered this all day

0 Likes
Re: Caller ID no longer working on all TVS
ABBfanNJ
Enthusiast - Level 1

have the same problem. Rebooted all STB 2x, as well as router.  After that was able to disable, then enable Caller Id but it still didn't work.  Called Verion and wasted 20 minutes with a voice response system that would not get me to a representative.  Complete waste of time.  Horrible service. 

Re: Caller ID no longer working on all TVS
BigCats1
Enthusiast - Level 3

Agree! I thought posting something here would fix it but I guess not! I've tried to call several times, can't get live person. Now when I run troubleshoot after a LONG time the entire TV freezes & no buttons on remote work even to exit or turn tv or set box off! VERY Frustrating!

Re: Caller ID no longer working on all TVS
Pony41
Enthusiast - Level 2

Chatted with Tech & supposedly there's an Outage affecting the caller ID. Should be resolved in a few days. 

It sounds like a blanket response, we'll see.

So according to them,  it should be fixed by Sat,  April 16th. 🤞🏻

Re: Caller ID no longer working on all TVS
dexman
Community Leader
Community Leader

I wonder if the Caller ID outage is related to the inability to retrieve account information on FiOS STBs. 🤔

Re: Caller ID no longer working on all TVS
BigCats1
Enthusiast - Level 3

Make sense since I can see Caller ID on my phones but not TVS!

0 Likes
FIOS Caller ID DISABLED AGAIN
CallerID153
Enthusiast - Level 1

Hello,

Just spent 3 Hrs. on phone and Verizon Chats with verizon Techs that had NO CLUE in how to RESTORE our 'Fios Caller ID' feature to our FOUR Verizon set tops. 

Verizon Fios Caller ID is  CONSTANTLY disabled.

A major HASSLE Wading thru the INEPT techs.

DISAPPOINTED 25 year verizon Customer

All they did was generate a 'Ticket#' to NOWHERE...

Re: caller id display
Dell21
Enthusiast - Level 1

Caller ID display is enabled but does not show on TV when call comes in Error code CID-105