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Calls received Emails

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blegs38552
Bronze Contributor I
Bronze Contributor I
Posts: 72
Registered: ‎03-09-2009

Calls received Emails

Message 1 of 4
(4,320 Views)

I recently was asked to preview the next Verizon.net web site. Since then, I keep getting messages regarding calls received which I do not want. Can someone tell mehow to stop Verizon from sending these?

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VZ_Kim
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 135
Registered: ‎01-23-2010

Re: Calls received Emails

Message 2 of 4
(4,268 Views)

Hi blegs38552,  these messages are generated due to settings you have setup thru My Verizon.  When you're logged into the new My Verizon, go to  Phone services ->view messages -> Settings ->email alerts and turn off that feature. Any messages that come directly from Verizon don't relate to calls received, they usually relate to account changes, new features or billing and can't be "turned off".

 

 

Kim
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

blegs38552
Bronze Contributor I
Bronze Contributor I
Posts: 72
Registered: ‎03-09-2009

Re: Calls received Emails

Message 3 of 4
(4,238 Views)

Kim,

 

Looked at my settings - says that "Email Alerts are currently OFF".

 

But I am still getting messages.

 

Can't send you a screen print from here. Could you email me directly ad let's see if we can resolve this?

lsalk
Contributor
Contributor
Posts: 1
Registered: ‎06-16-2010

Re: Calls received Emails

Message 4 of 4
(3,836 Views)

did this ever get resolved?

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