I ordered home phone service and was given a date for connection. When the service was not turned on I called and was told it would be two days later. I called on the second date given because, again no phone service. I was then told a technician would have to come out to see what the problem was. I was put on hold for over 40 minutes and then hung up on. I have been trying for two hours today to get someone to give me an answer. Twice I asked for a supervisor and was hung up on. I will recommend any other company but Verizon to all of my friends. This is why I keep my cell phone service with Sprint.
I've had your post copied to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible.
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