I received the email notifying me its time to redeem my reward, but when I log in, I do no see the "rewards tile". Tried from multiple browsers, devices, and the MyFios App. When I try to call the Rewards Support number (1-866-948-2725 ), I get is a "No Routes Found" recording every time I try to call. Frustrating....
Hi JRaff,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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