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billing date changed

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deborah304
Contributor
Contributor
Posts: 1
Registered: ‎05-18-2011

billing date changed

Message 1 of 3
(1,554 Views)

Has anyone else noticed that their billing date has crept up to earlier in the month?  I get paid mid month, and lately have been getting late fees on my phone bill until I realized that they changed my bill due date.  I have contacted them , but am not very optomistic.  Been considering just going to another carrier.  They are extremly difficult to deal with. 

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hracer
Bronze Contributor II
Bronze Contributor II
Posts: 90
Registered: ‎04-09-2011

Re: billing date changed

Message 2 of 3
(1,546 Views)

The only way to change the billing date is to change your phone number. The billing due date is based off the last 4 digits of your phone number.

bigjohn1
Contributor
Contributor
Posts: 1
Registered: ‎05-26-2011

Re: billing date changed

Message 3 of 3
(1,516 Views)

Date changing is bad enough.....BUT I have several bills due in the SAME month!

 

In this month - MAY 2011 -  I had bills due on 5/2 and 5/31.

This is not right - shape up your billing system........................... BigJohn

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