Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Billing Dispute

Reply
dalesum
Contributor
Contributor
Posts: 1
Registered: ‎05-30-2014

Billing Dispute

Message 1 of 2
(494 Views)

 

I'm really annoyed to the fact that I was not able to watch the past UFC PPV fight. When I tuend to the channel at 10pm est to beging watching the event I was preseted with an error message on my screen saying "PPV Event is not Available" After almost 2 hours on the phone with support and customer service they assured me that I would not be billed for the fight.  

 

Well guess what...  I checked my bill tonight and I was greeted with a charge of 59.99 for a PPV event I didn't even get to watch.  

 

I want this resolved ASAP.  And i'm still unable to tune into any PPV events.  I'm presented with the same lovely yellow triangle with a message that say "PPV Event is not Available" 

 

One annoyed customer.

1 REPLY 1
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Billing Dispute

Message 2 of 2
(482 Views)

You need to contact the Verizon billing department. This is a peer to peer support forum, and only that department can help with your issue.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title