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Cannot Redeem Amazon Prime & Amazon Echo Promotion

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jndddr
Contributor
Contributor
Posts: 2
Registered: ‎07-10-2019

Cannot Redeem Amazon Prime & Amazon Echo Promotion

Message 1 of 2
(602 Views)

I received an email to redeem my offer for Amazon Prime and Amazon Echo. When I click on the REDEEM NOW link in the email to access the home page for my account,  the screen does not have an option to redeem the promo. The Chat representative confirmed that I am eligible, and unsuccessfully attempted to send me another email. Can you kindly escalate my request to Verizon agent? Thank you.

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LawrenceC
Moderator Moderator
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Posts: 12,070
Registered: ‎03-18-2013

Re: Cannot Redeem Amazon Prime & Amazon Echo Promotion

Message 2 of 2
(569 Views)

Hi jndddr,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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