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Yes, I have had nothing but terrible and rude customer service. I signed up for a triple bundle and was offered a "valued customer discount". I was never told that this was only temporary and that I was locked in for a 2year period at a much higher rate. I cannot wait to terminate my service and will NEVER use verizon again and will warn every one who asks me about their devious practices.
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I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
@watchful wrote:
Yes, I have had nothing but terrible and rude customer service. I signed up for a triple bundle and was offered a "valued customer discount". I was never told that this was only temporary and that I was locked in for a 2year period at a much higher rate. I cannot wait to terminate my service and will NEVER use verizon again and will warn every one who asks me about their devious practices.
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Watchful,
We are glad we were able to get your biling issue resolved . Please let us know if you need any future assistance.
Thanks,
Tonya D.
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Yes, won't honor price agreement. Customer service is rude, and horrible. It's sad because the FIOS internet service is actually quite good
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Agreed!!!!
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