I moved the end of august and closed my old Verizon internet account and started a new Verizon account at my new house. I have now called each month since trying to get the credit of 7.50 either credited to my new account or mailed back as a refund. I have had every single representative tell me it was taken care of and that they would be mailing me a check. 4 months later and still no check or a credit to my new service at my new house. I have chatted twice and I have spoken on the phone with a representative twice. I am still owed the 7.50 and have gotten only lies. I'm hoping someone on this forum is a moderator with any idea of what they are doing can call me and give me any sort of help besides empty promises.
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