Hello and happy Sunday discochas,
Thanks for the info. I know that you truly do not want to cancel this app as it's SUPER convenient to stay in the know during football season. I'm eager to partner with you and get this service working for you so you can enjoy the season. The good news is that there isn't any issues reported in your area, based on the zip code that you gave. May I ask what model device do you have? Also, are you having any issues with any other apps on your phone? Try uninstalling the app, reboot the device, and reinstall. Let me know the results after testing.
Thank you...
ArnettH_VZW
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