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Re: System update menu selection/interface failure
vzw_customer_support
Customer Service Rep
‎05-11-2015 09:03 AM
Ora - That is awesome that you are getting the update! Are you on 4G when you try to get the update or WiFi? Does it ever say "Checking for updates"? Have you tried to restart the phone to retest it?

AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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