Who I have the same questioned this topic

I got it to work.

My computer is a new one and didnt recognize.that I needed a driver repaired. On a wim I tried connecting it to an older computer, and it recognized that a driver needed to be repaired. It did not connect to the old computer though. I plugged it back into the new computer and left it in for a few minutes and it finally connected!!! A miracle! Since repaired I've had no problem on the new computer (: