Who I have the same questioned this solution

ChuckRD,

Help has arrived! Please don’t put your running shoes on yet. I’m positive we can get your contacts back. What make & model phone do you have? Have you been able to turn the phone completely off and back on? When you look at the Verizon Cloud app, it does not show any contacts there? Have you been able to log into the online my Verizon account & check the cloud account? Are your contacts showing up online there?

AliciaS_VZW
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