Forum setup: changing email address -> "success" and "unexpected error"

[Uneasy_Green]

Technical website feedback for Verizon.

I just set up access to these forums by choosing a screen name.

I also changed the email address from the one associated with the account (spouse's) to mine.

I got a confirmation email and clicked the link.

The confirmation page, at

https://forums.verizon.com/t5/user/verifyuseremailpage 

, displayed these contradictory messages: 

An Unexpected Error has occurred.

Uneasy_Green

Success! Your email settings have been changed.

An Unexpected Error has occurred.

• Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5C17D2C7.

  Click your browser's Back button to continue.

Return to my original page

The email address was successfully changed.

[Nilsa_VZ]

Hello Uneasy_Green, 

Thank you so much for providing this feedback. I will share this with the internal team working on our new sign on process. 

I will let you know if I need anything additional. 

Thank you!

Nilsa