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Email account wont log in: One account stops working suddenly

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topgunsoftball
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email connect error {"res":{},"error":{"code":"3002",&am

Message 81 of 188
(1,265 Views)

Same error here in NJ. Talked to Verizon and they said it is on their side and should be ok by 8:00 am. It is still not up at 9:25 am.

PEC
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email connect error {"res":{},"error":{"code":"3002",&am

Message 82 of 188
(1,263 Views)

Same message here. I am able to send a message thru outlook, but not receive. Tried changing password. That didn't work either. Everything was fine last night....

MsLa
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Email connect error {"res":{},"error":{"code":"3002",&qu

Message 83 of 188
(1,545 Views)

Same issue in NJ.  Tried to used chat but the hold time is over 5 minutes, and of course by the time the agent came on, I had to get on a call for work. 😞

 

rvchick
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 84 of 188
(1,129 Views)

I called this morning because all but one of my email accounts could receive email.  I also got the error code 3002.  I was told that it was a large outage that would affect some email accounts, not all.  There is no reason for the outage and no estimate on when it will be fixed.  The rep warned me that my other email accounts would probably go down later.

 

I can still send from the account but can not receive any email.  Hope it gets fixed soon.

Soups
Contributor
Contributor
Posts: 3
Registered: ‎11-15-2010

Re: Email connect error {"res":{},"error":{"code":"3002",&qu

Message 85 of 188
(1,504 Views)

Verizon support attempted to fix the problem this morning.  They even attempted to change p/w to see if email worked..  It appears that 8000 customers in the East are affected and service will not be restored until tomorrow AM at the latest. 

mylifesnt
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Verizon Email not working in Clarksville MD

Message 86 of 188
(1,433 Views)

Not working in Brookeville either.  There is an outage that is being worked on is the message that I received.

 

mylifesnt
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Verizon Email not working in Clarksville MD

Message 87 of 188
(1,433 Views)

Not working in Brookeville either.  There is an outage that is being worked on is the message that I received.

 

evakel17
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 88 of 188
(1,512 Views)

There is currently an email server outage.  There is no ETA.

bmac50
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎04-07-2013

Re: Email account wont log in: One account stops working suddenly

Message 89 of 188
(1,511 Views)
Why should anyone have to wait, this is a PAY service.When my contract is up this whole system will be out of the house. There is ZERO support!
Oyeve
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email Out

Message 90 of 188
(1,456 Views)

Of course not. Mine has been down for 6 days. good thing I use GMAIL for important emails.

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