Email folders disappeared after upgrading to Windows 10
kblily
Enthusiast - Level 1

After upgrading to Windows 10 (and using Edge rather than IE), all of the folders etc. on the left side of my Verizon email disappeared.  I can move emails to folders but I can't see the folders.  Does anyone know how to fix?

Re: Email folders disappeared after upgrading to Windows 10
eschrom
Newbie

Thanks for posting. I'm having exactly the same problem. Verizon's email web page is not ready for W10 I suspect.

BTW, when using IE it's even worse, nothing but a header and blankness.

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Re: Email folders disappeared after upgrading to Windows 10
CharlieTiger
Newbie

I have the same problem.  I tried Firefox and it works OK.

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Re: Email folders disappeared after upgrading to Windows 10
Tony_Stone1
Enthusiast - Level 1

I have the same problem.  Safari works.

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Re: Email folders disappeared after upgrading to Windows 10
Mannings
Enthusiast - Level 2

I upgraded OS today to Windows 10. Same issue as previously noted, Header and then blank screen. Has anyone found a solution?

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Re: Email folders disappeared after upgrading to Windows 10
cruzdi
Newbie

I have the same problem

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Re: Email folders disappeared after upgrading to Windows 10
caset1
Enthusiast - Level 1

Using Windows 10 with Edge, my folder pane in Verizon Netmail also disappeared, but I can at least see emails. 

Using the old Internet Explorer with Windows 10, my emails were blank too.  However, adding the Verizon website to Compatibility mode up under tools saved the day.  Now we just need Verizon to fix their site for Edge.

Re: Email folders disappeared after upgrading to Windows 10
tns2
Community Leader
Community Leader

Might be Verizon's problem or may be Microsoft's  Its hard to tell.

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Re: Email folders disappeared after upgrading to Windows 10
90248
Newbie
WAS HAVING THE SAME PROBLEM, BUT YOUR COMMENT ON THE TOPIC WORKED. THANKS FOR SAVING THE DAY.
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getting e-mail using edge
JIME2
Newbie

When I access my verizon e-mail using Edge I can not view the Spam folder

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