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I recently upgraded to Windows 10 with the new explorer called Edge. The verizon e-mail screen does not display the folders using Edge as its connectivity. I have spoken to Verizon and Microsoft to no avail. Each has stated the failure is not their doing. The work around is using the old explorer that Microsoft provides as an Edge option. I would like Verizon to contact Microsoft and finally resolve this issue.
I'm sorry, but moderators do not email forum members. I sent a private message:
{You have received information in your private message box -- > . It is a small gold envelope on the upper right of the screen. Please Read.}
which was simply to say that your post had been moved to the Email board.
09-11-2015 04:32 AM
@ronbon wrote:I have not upgraded and last night my folders disappeared. What now?
Try compatibility mode if using Internet explorer. I noticed with windows 10 it suddenly changed again so that compatibility mode needed to be on. Both IE and Edge now look the same if compatibility is not on.