Migration to Frontier
boothp
Newbie

Hi!  Hopefully I can get some resolution here.  I live in Union, OH.  My service provider has now changed from Verizon to Frontier.  I am having an issue with my email.  My main email account has been migrated over to frontier but the 2 sub accounts have not.  When I contacted Frontier they searched the account for the sub accounts and they told me that they are not listed with my main account.  I am currently using my sub email and my son is also currently using his.  They will not be migrated unless I can get Verizon to clear up the issue.  I work from 7 a.m. until 7 p.m. Monday through Friday.  We are not permitted to make or get personal calls.  This leaves me without a way of calling Verizon to get this straightened out.  If anyone from verizon sees this message, would you please help me out of this situation?  I cannot go without my email!  Thank you, {edited for privacy}

0 Likes
Re: Migration to Frontier
GaryDoug
Specialist - Level 1

This might sound a little silly, but can't you just add the two sub accounts to your new (frontier.net) account? Or is your email domain still verizon.net?

0 Likes